Your Guarantee As An Insurance Manager Client
As an insurance manager client, you can rest assured that we will take care of all your insurance needs. From the initial contact right through to renewal, we will there when you need us.
We are confident in the quality of advice and service we provide for our clients and the difference it makes in helping you to focus on building your business; so much so that we are prepared to guarantee it.
Our guarantees to you are:
1. We will save you time on your insurance matters
We know by taking the onerous burden of finding insurance away, you will have more time to focus on growing your business. If we don’t save you time, you next renewal fee is on us.
2. We will respond to you within 24 hours
When you get in touch with us, we aim to come back to you within a day or less. If we come back to you over 24 hours, we will look at your request free of charge or rebate the fee.
3. You will receive excellent customer service
We pride ourselves on our high standard of client care. However, if we make an error, it won’t cost you a penny. We will rectify any mistakes at cost to ourselves and credit the original fee back to you.
4. You will see a return on investment
We will deliver a positive return on investment as we work with you. If you don’t experience a gain, we will work for free until you do.
Who We Help
Business owners, regional firms and manufacturers have outsourced their insurance needs to us since 2004.
Whether you’re a marketing agency or a supermarket, university or accountancy firm, we can help.
How Much Should You Outsource?
Hire us to manage your insurance and risk on a service package to best suit your needs, based on the stage your business is at right now. And flex that level as your needs change. Services range from audits of cover; through arranging and negotiating covers on your behalf; day to day management of policies; supplier and customer risks; up to site days and attending board meetings for regular updates on risk and insurance.
Using a direct writer for commercial insurance could leave you in a tight spot if you don’t fully understand the contents of the insurance contract and the technical terminology; and haven’t researched the financial stability of the insurer. Getting independent expert advice is a wise move.
Aptitude
Agility
Accelerate
Aptitude | Agility | Accelerate | |
Who is it for? | Ideal for new or lean businesses. A selection of lower cost, pre-packed insurances. Typically with insurance premiums below £1,000 | Ideal for growing businesses with more complex risks to manage. Typically with insurance premiums below £10,000 | Ideal for larger or very complex businesses needing ongoing guidance. Typically with insurance premiums above £10,000 |
How am I charged | Pay as you go basis | Annual service retainer from £1,000 | Annual service retainer from £5,000 |
Risk reviews? | Review of business and associated risks | Full audit of risk and existing cover | Full audit of risk, excesses, claims record, profitability and existing cover |
How many hours support are included? | Pay as you go | Minimum 15 hours credit included | Unlimited credit |
How much is extra support? | From £30* | From £15* | Fully inclusive |
Do you negotiate discounts for me?* | Not negotiated | 50% share | 100% rebated to you |
Do I get claims support included from a loss adjuster working on my behalf? | 5 hours free then capped at 10% of claim value | 15 hours free then capped at 7% of claim value | 20 hours free then capped at 3% of claim value |
What guarantees do you give? * | 3 | 1, 2 & 3 | 1,2,3,4 |
Can you do remote property valuation? * | £60 up to £750k property value | £40 up to £750k property value | |
Can you help me value business interruption? | £100 | £50 | |
Can you give me a basic assessment of my cyber risks? | |||
Can you give me a detailed assessment of my cyber risks? | £1,000 | £800 | |
Will you help me calculate the correct excess levels? | |||
Will you provide reports on my claims, risk trends and excesses? | |||
Will you provide board briefing packs? | |||
Will you provide training? |
What We Provide
Risk and Insurance Audit – offering a 360 degree view of your business
Commercial Risk Strategy
Risk Management
Business Continuity Planning
Claims Champion
Insurance tenders
Insurance purchasing and management
Supplier, staff and customer contract review – can some of the risk be offloaded to them?
Client, supplier and staff query response
Consultancy to Board on risk and insurance
How We Earn Our Money And Save Yours
Our charging structure is upfront and transparent so you know exactly what you are paying for. No hidden earnings from suppliers means you are sure of unbiased independent advice. We save you money by doing part of a brokers job, efficiently, based on the time it takes, not scaled up to the size of your premium. Then we negotiate with the broker(s) to reduce their commissions or provide you with other discounts or incentives.
How It Works Day To Day
Just like sending invoices to an outsourced accountant, your staff, customers and suppliers send their insurance and risk queries to us. Simply forward your insurance@ email inbox to us and we’ll deal with it.
Need up-to-date insurance industry expertise? Ask us. Want an expert opinion on business risk that will satisfy your shareholders? We are here for you.
Find Out More
If you’d like to discuss how we could help, please contact us on 01795 890804 or support@theinsurancemanager.co.uk
The Insurance Manager has saved us so much time, worry and money over the years that we have no hesitation in recommending them. They invariably go the extra mile and are a joy to work with.
